Get Mozillion PAC code to keep number & switch to another network

Keep my Mozillion number

How do I get a PAC code from Mozillion & transfer my number?

Contact the Mozillion customer service team by either calling 020 4516 3885 or sending an email to help@mozillion.com in order to request your PAC code (Port Authorisation Code).

If you wish to use the 'text-to-switch' service, simply send the SMS text PAC to 65075 free from your Mozillion SIM to get your Mozillion PAC code by text message and begin the porting process.
Alternatively, you can text STAC to 75075 if you want to switch and get a new number instead of keeping and transferring your Mozillion number.

  • Mozillion will provide your PAC (Porting Authorisation Code) either by SMS text message, email, over the phone if you contact them directly, or through an online Mozillion login.
  • A PAC number is valid for 30 days. If you don't use it within thirty days it will expire and you will need to request a new one.
  • Your Mozillion account will remain active until your number has been ported over to your new network. After the transfer is complete, your old Mozillion account will be automatically closed.

While you wait to get your PAC code from Mozillion, find the best offer for you. Many of these exclusive mobile phone & SIM only deals are only available online, directly from the network providers listed here.

Got your Mozillion PAC code?

Provide your PAC code from Mozillion to your new mobile network operator who will then be able to port your existing Mozillion number. They will tell you what day the transfer is due to take place (usually within 48 hours).

Important: Do NOT cancel your SIM only or mobile contract before switching, otherwise you may lose your current phone number and be unable to port it over. Once you give your new mobile provider your Mozillion PAC code, your old Mozillion billing account will be closed automatically when your mobile phone number is successfully ported over.

Note: Topup credit on Pre-Pay / PAYG (Pay-As-You-Go) accounts cannot be transferred over and so any remaining credit balance or bundles will be lost after the switch is complete. If you have any top-up credit left, one good option is to donate your remaining balance to a charity via SMS text message before porting your number.

Which mobile network are you switching to?

If you are looking for an alternative to Mozillion, select the mobile network to join from the list for further instructions on how to transfer and keep your number when you change mobile service providers.

#paccode #keepmynumber

About Mozillion

Mozillion is a UK-based mobile virtual network operator (MVNO) and online marketplace for buying and selling new and used mobile phones.

Using the EE mobile network, Mozillion offers SIM-Only and Pay Monthly plans with the latest smartphones, giving you 5G and 4G data, unlimited calls, texts and inclusive EU roaming.

With a mission to make buying and selling fairer for everyone, Mozillion provides a dedicated online platform with live market prices to help both buyers and sellers get more value from preowned and refurbished mobile phones.

Mozillion Network Features

2G Network Coverage: Yes

3G Network Coverage: Yes

4G Network Coverage: Yes

5G Network Coverage: Yes

WiFi Calling: Yes

4G Calling (VoLTE): Yes

Data Rollover: No

Tethering Allowed: Yes

eSIM: Yes